But Brooke is just a simulation. Isn’t real-world experience the best way to learn?
Using coaching sessions with real employees as your training is risky. Learning by making mistakes can be very costly
and put future productivity on the line. Damaging the morale of one employee can affect others, and may even result in
the loss of employees. Worst of all, because real-world experience doesn’t provide clear feedback, you may never know why
things went poorly. Training with Brooke allows you to practice for hours with mistakes having no real consequences. When
coaching Brooke, feedback is provided continually, so learners are able to take advantage of the most teachable moments.